BBQGrills.com Reviews

The grill was very well packaged and arrived in perfect condition.
Apr 5, 2023

"Utilizing an online code, I was able to save $100 off the price of the Weber EPX-335 grill, and a premium grill cover was included at no charge which saved me another $100. The grill was very well packaged and arrived in perfect condition."

-Steve, Seattle, WA

Weber GENESIS 35810001 EPX 335 Propane Gas Smart Grill with Sear Burner Side Burner Black250

BBQGrills has a great selection and a great price on what I was looking for.
Mar 23, 2023

"BBQGrills has a great selection and a great price on what I was looking for. I had some questions about promotions and shipping logistics. Ryan at BBQGrills was extremely responsive and went out of his way to accommodate my needs. Extremely pleased with the transaction so far!"

-Steven Lee, Grove, OK

Camp Chef Apex 36 Inch Pellet Grill with Gas Kit and Sidekick PG36HGSK250

Buying from bbqgrills was a very good experience, I highly recommend them.
Mar 3, 2023

"I purchased an Aog grill from BBQ Grills and have been extremely happy with both the grill and customer support. The grill shipped on time from Aog but with a missing part. Ryan and team at BBQ Grills got me the missing part quickly. AOG grills are fantastic and buying it from bbqgrills was a very good experience. I highly recommend them."

-Steven Skiba, Wake Forest, NC

American Outdoor Grill T Series 24 Inch 2 Burner Freestanding Natural Gas Grill 24NCT 00SP250

I’ll be grilling this weekend!!!
Feb 17, 2023

"Wow, ordered this Wednesday, and was delivered to NH today which is Friday! I’ll be grilling Saturday."

-Glenn Sakellar, Amherst, New Hampshire

Napoleon Phantom Prestige 500 Propane Gas Grill with Infrared Rear Burner Infrared Side Burner and Rotisserie Kit Matte Black250

They went out of their way!
Dec 13, 2022

"My situation is perhaps different than most reviewers but I'd recommend it to anyone. I ordered a Weber Grill in November of 2022. Because I was moving I had a narrow delivery window. Supply chain issues kept delaying delivery. The BBQGrills.com customer service kept me updated and when it looked like the product might not be available within the time I needed, they went out of their way to find other options and products as a replacement. I didn't take them up on the offers, and probably should have, but they processed the cancellation and refund in record time. Through no fault of their own, I didn't get the product but I'd work with them again based on the honesty and level of customer service they provided."

-Raven Gray, CA

Weber Grills Genesis SX 335 Natural Gas Smart Grill with Sear Burner and Side Burner Stainless Steel250

No BS here...
Sep 5, 2022

"There is still such a thing as good service! No BS here and they stand behind everything you see on their website. They price matched a Blackstone griddle for me, ordered it on Thursday and it arrived on Saturday! I was truly impressed! Will recommend it to all my friends!"

-Larry G Hill Jr, Madison, AL

blackstone 1860250

They are honest, I would buy from them again and refer them to all of my friends!
Aug 8, 2022

"BBQGrills.com was extremely helpful with my purchase, and extremely knowledgeable about the products, they also had a line of cabinets that were reasonably priced but were of good quality. The cabinets shipped within a week of my order and some handles were missing but when I called customer service they got back to me right away and overnighted the handles! Any question I had regarding the Alfresco grill or BBQGrills.com Brentwood outdoor kitchen cabinets they had the answer to or would get it for me the next day! Most importantly to me is that when you call, text, or e-mail you get a call back that same day even on Sundays. They are honest. When inquiring about a grill brush he told me about the one he sold but then told me about the best brush out there which he does not sell since the manufacturer sells directly. I would buy from them again and refer them to friends"

-David Cohen, Woodcliff Lake, NJ

Alfresco Grills 42 Inch 3 Burner Built In Natural Gas Grill with Rear Infrared Burner ALXE 42 NG250

I highly recommend BBQGrills.com!
Aug 5, 2022

"Ryan and his team have been a pleasure to work with. The brands they sell are top quality, and they stand behind their products! I am a pretty picky customer and had a lot of questions, and Ryan was very patient, answering them promptly and making sure I got exactly what I was looking for. I highly recommend BBQGrills.com!"

- Matt Johnson, Concord, CA

Bull BBQ 31073 Fully Assembled 6 Ft El Mundo BBQ Island with 25 Inch Steer Premium Grill Fridge and Vertical Door Brown Stucco jpg250

Significantly better price than all the major sellers. Personal customer service.
Jul 31, 2022

"Significantly better price than all the major sellers. Personal customer service. It was not obvious which Hestan components go together. Ryan personally advised us regarding that. Experience comparable to shopping in person, in a store. Order-to-delivery time was quite long but still well ahead to meet our project timeline."

-Mark Zylak, Brentwood, CA

Hestan 30 Inch 2 Burner Built In Gas Grill with Infrared Rotisserie Burner Steeletto250

They took care of me!
Jul 29, 2022

"I purchased an American Muscle Grill and they took care of me, this is a very large grill that I had to get used to and had questions after the sale and he took care of me."

-Jerry, Witchita, KS

American Muscle Grill AMG36 LP CART AMG36 36 Inch 5 Burner Freestanding Multi Fuel Wood   Charcoal   Propane Gas Grill250

With so many options online today...
Jul 26, 2022

"I was most comfortable purchasing from bbqgrills.com for one reason...follow up. Ryan keeps you in the loop every step of the way. I have purchased 3 grills and loads of accessories never an issue."

-Leo, Lemont, IL

Bull BBQ 30 inch Stainless Steel Propane Gas Commercial Style Griddle Head 92008250

In a crowded field...
Jul 14, 2022

"In a crowded field, BBQGrills.com distanced themselves by providing extraordinary customer service, Started with him helping me spec out the equipment list needed for our outdoor kitchen project and then ensuring everything was delivered on time which, given the current supply chain issues, was most impressive. When we had shipping damage to one piece, BBQGrills.com jumped in and got it replaced from the manufacturer in short order. He also worked seamlessly with our Contractor providing technical installation support. You just don't find the combination of top-tier products, competitive pricing, and consultative services like those provided by BBQGrills.com. It really made a difference and they come with my highest recommendation,"

-Mark Bittner, San Ramon, CA

Bull BBQ Angus 30 Inch 4 Burner Built In Natural Gas Grill with Rear Infrared Burner 47629250

What a fabulous company
Jul 6, 2022

"What a fabulous company BBQ Grills. It was a pleasure to do business with them. The grill manufacturer recommended them to me, which I did take as a good sign, but their customer focus was impressive. They are polite, listen well and have deep knowledge. Prices are competitive. They answered some very specific questions I had and advised me very well. They explained quality differences and assisted me in my decision, without upselling push. I recommend them to everyone."

-ED. R, MI

Napoleon Prestige 500 Propane Gas Grill P500RSIBPSS 3250

Best Price, and In-Stock
Jul 1, 2022

"Going the best price here AND they had it in stock, which was very tough to find. I called dozens of companies all across the US but only BBQ grills.com had the Fire Magic 3835 ice bin sink combo in stock! Shipped and arrived right on time."

-Trey Allen, Winter Garden, FL

FM 3835 Beverage Butler Center250

Awesome customer service and great prices!
Jun 28, 2022

"Awesome customer service!"

-Kathy R., Olney, TX

Memphis Grills Pro Wi Fi Controlled 28 Inch 304 Stainless Steel Freestanding Pellet Grill ITC3 Model VG0001S250

I would definitely recommend This family owned business for future grill purchases.
Jun 15, 2022

"Recently purchased a new grill, it was shipped very quickly, and they have great customer service. I would definitely recommend This family owned business for future grill purchases."

-Joshua Salmans, Athens, TN

Saber Grills Stainless 500 3 Burner Freestanding Gas Grill R50SC0017250

Very responsive and very knowledgeable about all their products
Jun 14, 2022

"Ryan, the owner, and his staff were amazing to deal with! Very responsive and very knowledgeable about all their products. They beat the prices of the bigger competition and I will go to them for all my future needs! Good job guys!"

-Dee Family, Fairhope, AL

Coyote Grill 18 Inch Asado Ceramic Kamado Grill C1CHCS FS250

Best grill I have ever owned.
Jun 13, 2022

"I used a saber grill while on vacation in Kauai. I was so impressed I came home and bought one! It’s by far the best grill I have ever owned. It cooks much faster and more evenly than other less sophisticated grills. As a result, it uses less propane as well. Very pleased with the grill as well as the customer experience I had."

-Mike Hughes, Moorepark, CA

R52SC0421 Saber Select 4 Burner 0002250

Great experience from buying to the delivery
Jun 11, 2022

"Great experience from buying to the delivery, even rushed order and guaranteed the delivery date a day before our big party. Thanks again, will be back for the next piece when ready!"

-Chris Brennan, Fishers, IN

GFE75 2250

It’s rare to see customer service like this...
Jun 7, 2022

"Working with Ryan and his team was fantastic. We were remodeling our outdoor kitchen and needed help finding the right grill. He spent a lot of time talking with us about our needs and helped us get the ideal unit for our setup. Throughout some unavoidable supply chain issues, Ryan was excellent at communication and went above and beyond to contact the grill manufacturers regularly. It’s rare to see customer service like this and was such a breath of fresh air. Would do business again with them in a heartbeat."

-Mufaddal Dahodwala, Porter Ranch, CA

Alfresco 36 Freestanding Open250

Great prices and timely deliver
May 31, 2022

"We installed a gas line in our wood-burning fireplace and were in need of a log set. I was surprised at how expensive log sets were on Amazon and elsewhere. My wife stumbled upon BBQGrills.com and we were a little hesitant at first because of how reasonable the prices were compared to competitors. We decided to take a chance though. The purchase process was easy and they kept me aware of the shipping process. Everything came as expected and in a timely manner. Definitely a great find."

-Ariel N., US

Peterson FyreSide 68 CE 18 Inch Canyon Oak Gas Log Set with Vented Natural Gas G4 Burner Match Light Lifestyle250

I'd recommend them for all your BBQ needs!
May 22, 2022

"Ryan at BBQ GRILLS is the friendliest and most helpful guy in the biz. Competitive prices. He guided us through quality of choices, pros and cons of different brands. Helped us through a couple hard to find items and last minute shipments to complete our project on schedule. I'd recommend them for all your BBQ needs!"

-Rick Reicker, Walnut Creek, CA

BBQGrills Brentwood Series 32 Inch Stainless Steel Reversible Hinged Access Door and Double Drawer Combo250

Great Customer Service
Apr 24, 2022

"After four years of having the same old pellet grill, it was not only time to upgrade but it was also time to get a larger one. I did a lot of research and finally settled on the Weber gen2. I looked around and found bbqgrills.com. I called and spoke to them about the grill and they helped so much. Ryan explained all of the features of the grill and even listened to what my needs are in a grill. He agreed that the gen2 Weber was the best choice. I added the cover and front shelf. After spending 20 minutes on the phone with me, he threw in a bag of pellets! I didn’t even ask for anything and he added the pellets as a thank you. Shipping took only five days. I’ve had the grill for a month and it’s been great! The super smoke setting is awesome. I love that the grill can be used as low and slow as well as a high temp grill. Ryan’s recommendation knocked it out of the park. If you are looking for a grill or grill accessories, don’t waste your time with other sites. Bbqgrills.com is the place to go. Thanks guys."

-Justin Wayne, Brentwood, CA

Weber SmokeFire EX6 36 Inch Wi Fi Enabled Wood Fired Pellet Grill 2nd Generation 23510201 Front View250

Absolutely great customer service!
Apr 6, 2022

"Absolutely great customer service!"

-Maurice H, Oakland, CA

Oklahoma Joes Bronco Pro Drum Charcoal Smoker Orange 19202100250

BBQGrills.com is the best
Mar 27, 2022

"Their attention to detail is second to none! You can't go wrong working with ryan!"

-Fred Chase, Las Vegas, NV

Bull BBQ Diablo 46 Inch 6 Burner Built In Natural Gas Grill with Rear Infrared Burner 62649250

Great experience and great customer service.
Mar 7, 2022

"No hassles and fast response. Ordered an entire BBQ grill and island accessory setup. One of the doors that shipped was the incorrect item (older version) and Ryan was very professional and quickly got me the correct BBQ island door. "

-Justin, Danville, CA

Fire Magic Echelon Diamond E790i 36 Inch 3 Burner Built In Natural Gas Grill with Digital Thermometer Rear Burner and Magic View Window E790i 8E1N W 250

This company and staff goes above and beyond!
Feb 15, 2022

"I recently ordered a Broil King Baron 490 Pro propane grill through BBQGrills.com. Upon receiving the grill I found a missing rotisserie spit rod that probably occurred in transit. I advised BBQGrills of the issue and Kaylee got right on it. In no time these parts were delivered to me! This company and staff go above and beyond to make sure their customers are satisfied!!"

-Rodney Laurel, MS

Broil King 875244 Baron 490 Pro 4 Burner Freestanding Propane Gas Grill with Rear Burner and Side Burner250

One of the most positive support and sales experience I've ever have had!
Dec 28, 2021

"I must say, this has been one of the most positive support and sales experience I've ever have had. Their team was not pushy to force/ sell a product and only provided true data about what they had to offer, very knowledgeable about questions I needed answered."

-Dudley Booth, Louisville, KY

Peterson FyreSide 64 YE 24 Inch Live Oak Gas Log Set with Vented Natural Gas G4 Burner Match Light250

BBQGrills.com was awesome!
Dec 26, 2021

"I love the fact this company keeps great communication with their customer. I will definitely buy from here again, no question! Thank you, guys!"

-Sergio Pena, West Hills, CA

FM 3598 DR Refrigerator with Squared Edge Door250
All reviews posted on this page are sourced from our Google Reviews page.

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