(855) 341-3312
Sales Line Hours
Mon-Fri: 8 am - 7 pm PST
Sat-Sun: 9 am - 7 pm PST
Customer Service Line Hours
Mon-Fri: 8:30 am - 5 pm PST
Sat-Sun: Closed
Take advantage of our exclusive pricing and dedicated service. Here are some of our perks:
The grill was very well packaged and arrived in perfect condition.
Apr 5, 2023
BBQGrills has a great selection and a great price on what I was looking for.
Mar 23, 2023
"BBQGrills has a great selection and a great price on what I was looking for. I had some questions about promotions and shipping logistics. Ryan at BBQGrills was extremely responsive and went out of his way to accommodate my needs. Extremely pleased with the transaction so far!"
-Steven Lee, Grove, OK
Buying from bbqgrills was a very good experience, I highly recommend them.
Mar 3, 2023
"I purchased an Aog grill from BBQ Grills and have been extremely happy with both the grill and customer support. The grill shipped on time from Aog but with a missing part. Ryan and team at BBQ Grills got me the missing part quickly. AOG grills are fantastic and buying it from bbqgrills was a very good experience. I highly recommend them."
-Steven Skiba, Wake Forest, NC
I’ll be grilling this weekend!!!
Feb 17, 2023
They went out of their way!
Dec 13, 2022
"My situation is perhaps different than most reviewers but I'd recommend it to anyone. I ordered a Weber Grill in November of 2022. Because I was moving I had a narrow delivery window. Supply chain issues kept delaying delivery. The BBQGrills.com customer service kept me updated and when it looked like the product might not be available within the time I needed, they went out of their way to find other options and products as a replacement. I didn't take them up on the offers, and probably should have, but they processed the cancellation and refund in record time. Through no fault of their own, I didn't get the product but I'd work with them again based on the honesty and level of customer service they provided."
-Raven Gray, CA
No BS here...
Sep 5, 2022
"There is still such a thing as good service! No BS here and they stand behind everything you see on their website. They price matched a Blackstone griddle for me, ordered it on Thursday and it arrived on Saturday! I was truly impressed! Will recommend it to all my friends!"
-Larry G Hill Jr, Madison, AL
They are honest, I would buy from them again and refer them to all of my friends!
Aug 8, 2022
"BBQGrills.com was extremely helpful with my purchase, and extremely knowledgeable about the products, they also had a line of cabinets that were reasonably priced but were of good quality. The cabinets shipped within a week of my order and some handles were missing but when I called customer service they got back to me right away and overnighted the handles! Any question I had regarding the Alfresco grill or BBQGrills.com Brentwood outdoor kitchen cabinets they had the answer to or would get it for me the next day! Most importantly to me is that when you call, text, or e-mail you get a call back that same day even on Sundays. They are honest. When inquiring about a grill brush he told me about the one he sold but then told me about the best brush out there which he does not sell since the manufacturer sells directly. I would buy from them again and refer them to friends"
-David Cohen, Woodcliff Lake, NJ
I highly recommend BBQGrills.com!
Aug 5, 2022
"Ryan and his team have been a pleasure to work with. The brands they sell are top quality, and they stand behind their products! I am a pretty picky customer and had a lot of questions, and Ryan was very patient, answering them promptly and making sure I got exactly what I was looking for. I highly recommend BBQGrills.com!"
- Matt Johnson, Concord, CA
Significantly better price than all the major sellers. Personal customer service.
Jul 31, 2022
"Significantly better price than all the major sellers. Personal customer service. It was not obvious which Hestan components go together. Ryan personally advised us regarding that. Experience comparable to shopping in person, in a store. Order-to-delivery time was quite long but still well ahead to meet our project timeline."
-Mark Zylak, Brentwood, CA
They took care of me!
Jul 29, 2022
With so many options online today...
Jul 26, 2022
In a crowded field...
Jul 14, 2022
"In a crowded field, BBQGrills.com distanced themselves by providing extraordinary customer service, Started with him helping me spec out the equipment list needed for our outdoor kitchen project and then ensuring everything was delivered on time which, given the current supply chain issues, was most impressive. When we had shipping damage to one piece, BBQGrills.com jumped in and got it replaced from the manufacturer in short order. He also worked seamlessly with our Contractor providing technical installation support. You just don't find the combination of top-tier products, competitive pricing, and consultative services like those provided by BBQGrills.com. It really made a difference and they come with my highest recommendation,"
-Mark Bittner, San Ramon, CA
What a fabulous company
Jul 6, 2022
"What a fabulous company BBQ Grills. It was a pleasure to do business with them. The grill manufacturer recommended them to me, which I did take as a good sign, but their customer focus was impressive. They are polite, listen well and have deep knowledge. Prices are competitive. They answered some very specific questions I had and advised me very well. They explained quality differences and assisted me in my decision, without upselling push. I recommend them to everyone."
-ED. R, MI
Best Price, and In-Stock
Jul 1, 2022
Awesome customer service and great prices!
Jun 28, 2022
I would definitely recommend This family owned business for future grill purchases.
Jun 15, 2022
Very responsive and very knowledgeable about all their products
Jun 14, 2022
Best grill I have ever owned.
Jun 13, 2022
"I used a saber grill while on vacation in Kauai. I was so impressed I came home and bought one! It’s by far the best grill I have ever owned. It cooks much faster and more evenly than other less sophisticated grills. As a result, it uses less propane as well. Very pleased with the grill as well as the customer experience I had."
-Mike Hughes, Moorepark, CA
Great experience from buying to the delivery
Jun 11, 2022
It’s rare to see customer service like this...
Jun 7, 2022
"Working with Ryan and his team was fantastic. We were remodeling our outdoor kitchen and needed help finding the right grill. He spent a lot of time talking with us about our needs and helped us get the ideal unit for our setup. Throughout some unavoidable supply chain issues, Ryan was excellent at communication and went above and beyond to contact the grill manufacturers regularly. It’s rare to see customer service like this and was such a breath of fresh air. Would do business again with them in a heartbeat."
-Mufaddal Dahodwala, Porter Ranch, CA
Great prices and timely deliver
May 31, 2022
"We installed a gas line in our wood-burning fireplace and were in need of a log set. I was surprised at how expensive log sets were on Amazon and elsewhere. My wife stumbled upon BBQGrills.com and we were a little hesitant at first because of how reasonable the prices were compared to competitors. We decided to take a chance though. The purchase process was easy and they kept me aware of the shipping process. Everything came as expected and in a timely manner. Definitely a great find."
-Ariel N., US
I'd recommend them for all your BBQ needs!
May 22, 2022
"Ryan at BBQ GRILLS is the friendliest and most helpful guy in the biz. Competitive prices. He guided us through quality of choices, pros and cons of different brands. Helped us through a couple hard to find items and last minute shipments to complete our project on schedule. I'd recommend them for all your BBQ needs!"
-Rick Reicker, Walnut Creek, CA
Great Customer Service
Apr 24, 2022
"After four years of having the same old pellet grill, it was not only time to upgrade but it was also time to get a larger one. I did a lot of research and finally settled on the Weber gen2. I looked around and found bbqgrills.com. I called and spoke to them about the grill and they helped so much. Ryan explained all of the features of the grill and even listened to what my needs are in a grill. He agreed that the gen2 Weber was the best choice. I added the cover and front shelf. After spending 20 minutes on the phone with me, he threw in a bag of pellets! I didn’t even ask for anything and he added the pellets as a thank you. Shipping took only five days. I’ve had the grill for a month and it’s been great! The super smoke setting is awesome. I love that the grill can be used as low and slow as well as a high temp grill. Ryan’s recommendation knocked it out of the park. If you are looking for a grill or grill accessories, don’t waste your time with other sites. Bbqgrills.com is the place to go. Thanks guys."
-Justin Wayne, Brentwood, CA
Absolutely great customer service!
Apr 6, 2022
BBQGrills.com is the best
Mar 27, 2022
Great experience and great customer service.
Mar 7, 2022
This company and staff goes above and beyond!
Feb 15, 2022
"I recently ordered a Broil King Baron 490 Pro propane grill through BBQGrills.com. Upon receiving the grill I found a missing rotisserie spit rod that probably occurred in transit. I advised BBQGrills of the issue and Kaylee got right on it. In no time these parts were delivered to me! This company and staff go above and beyond to make sure their customers are satisfied!!"
-Rodney Laurel, MS
One of the most positive support and sales experience I've ever have had!
Dec 28, 2021
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