Authorized Dealer
Napoleon Prestige 500 Propane Gas Grill with Infrared Rear Burner and Infrared Side Burner and Rotisserie Kit
Model: #P500RSIBPSS-3
UPC #629162131331
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Product Overview
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Shipping Policy
Shipping Policy
- Free Shipping on most orders over $49
- $6.95 Flat-Rate Shipping on orders under $49
- At BBQGrills.com our top priority is to ensure that you receive your order
as quickly and as safely as possible! We've partnered with the largest
nationwide small parcel and LTL freight companies to ensure that these needs
are met.
- Typically, orders take 7-10 days to be delivered to our customers. Lead
times vary by location, availability, and unforeseen occurrences.
- For orders being shipped to either Alaska or Hawaii, please contact us to
receive a shipping quote for your order.
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Return Policy
Return Policy
- No-Restock Fees
- 30-Day Return Policy
- At BBQGrills.com we want you to love what it is that you've ordered! If for
some reason the product isn't as described, features slight damage or just
simply isn't what you wanted, we offer a '30-Day Return Policy'.
- We allow returns on all new, unused, unassembled, and "resalable" items in
their original packaging within 30 days of the delivery date for a refund
(minus the original shipping costs, and the shipping costs you incur
shipping the product back).
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Price Match Guarantee
Price Match Guarantee
At BBQGrills.com we want to ensure that you're getting the best price for your
outdoor kitchen products! Your time is valuable, it shouldn't be spent searching
the internet for hours, looking for a better price. However, if you come across
one, our Price Match Policy will possibly match the price that you've found.
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Pricing Policy
Due to this brand's MAP policy, most active promotions will not be applied to this item. In some cases, we have the ability to offer these discounts through phone sales. If you would like to discuss additional discounts or savings opportunities, please contact us at (855) 341-3312. To view the list of brands protected by MAP pricing, please visit our Pricing Policy. Thank you for your understanding and we hope you have a great day!
Description
The Napoleon Prestige 500 blends quality and performance into one package. This freestanding propane gas grill has four stainless steel tube burners that provide up to 48,000 BTUs of cooking power. The grill has stainless steel cooking grates with 500 square inches of main cooking area and 260 square inches across the plated steel warming area for a total of 760 square inches of cooking area. The Napoleon Jetfire ignition with crossover lighting starts each burner individually for a reliable start up every time and allows you to light all the burners at the same time. The stainless steel Wave cooking grids create the trademark Napoleon sear lines and allow for better heat retention. The dual level, stainless steel, sear plates vaporize drippings, control flare ups and keep your food moist. This Prestige 500 also has a 18,000 BTU rear infrared burner and rotisserie kit for roasting and a 14,000 BTU infrared side burner for searing meats. The hood features an Accu-Probe temperature gauge, cast aluminum end caps and retains heat for oven-like performance. The SafetyGlow control knobs turn from blue to red when a burner is in use. Clean up is a cinch with the full width removable drip pan. The stainless steel grill cart features folding shelves with integrated utensil holders, double doors for storage and easy roll locking casters for moving the grill around. This Napoleon grill is manufactured in Canada.
Due to this brand's MAP policy, most active promotions will not be applied to this item. In some cases, we have the ability to offer these discounts through phone sales. If you would like to discuss additional discounts or savings opportunities, please contact us at (855) 341-3312. To view the list of brands protected by MAP pricing, please visit our Pricing Policy. Thank you for your understanding and we hope you have a great day!
Questions About This Product
Q:Hi - the bars over the burners are at an angle - is the rear side hotter than the front? - asked April 9, 2024, 9:02 am
A:No, the rear burner is meant specially for rotisserie cooking
Q:I have an underground propane tank. Can this unit be piped directly from my tank? - asked March 27, 2024, 6:58 am
A:Yes, it can be.
Q:The side burner is infrared but can it be set on low for other types of cooking besides searing? - asked March 20, 2024, 3:33 pm
A:Yes, you can use the infrared searing burner for many things.
Q:Do the side shelves fold on this grill? - asked September 3, 2023, 10:55 am
A:Only the right side shelf can fold, the left side shelf cannot fold due to the searing burner.
Q:How long does it take to assemble this grill, and what is the weight of it? - asked July 6, 2023, 11:45 am
A:This grill does require assembly, it's mainly the cart that has to be assembled. The weight of the unit installed is roughly 150 pounds.
Q:Where are you located? In US? I wondered about shipping distancetime. - asked May 18, 2023, 11:31 am
A:Hello. This item will ship from our CA warehouse. Thank you!
Q:Can this be ordered in Charcoal or Black? - asked May 16, 2023, 2:16 pm
A:Yes, this unit is available in other colors. Please contact our sales team for the model#'s of the other models. Thank you!
Q:I dont have a loading dock for delivery and a tractor trailer cant pull in front of my home. How are the grills delivered. Thanks - asked April 8, 2023, 9:33 am
A:That's no issue at all. All of our grills are delivered via LTL freight truck and they include a lift-gate with the delivery. They will simply unload it from the truck, place it next to your garage and be on their way. The freight company will also call you 24-48 hours before it ships to notify you of its delivery.
Q:Can you use a cast iron pan on the side burner, or is it not recommended? Thank you! - asked February 28, 2023, 6:15 pm
A:Yes. The cast iron pan can be used on top of the side burner and the grill as well. Thank you!
Q:Does the grill come with lights inside. - asked February 5, 2023, 5:45 pm
A:No, this unit does not offer interior lights. If you're looking for a unit with lighting, you'll need to upgrade to the PRO500RSIBPSS-3. Or, you can purchase a grill light attachment for under $40.
Q:Can you order this grill assembled? - asked January 14, 2023, 11:00 am
A:Hello. At this moment in time, we do not offer this grill to ship fully assembled, nor do we offer an installation service. Thank you!
Q:How wide is this grill without the side shelves? - asked July 22, 2022, 5:29 pm
A:The side shelves on this model are roughly 12-14-inches wide.
Q:do you have this grill in Gray - asked June 14, 2022, 8:55 am
A:At this moment in time, only stainless steel is available. In the past, this grill came in black, grey and a few other colors. Due to supply chain issues and logistics, those colors were removed and only stainless steel is an option. Thank you!
Q:Could I at any point convert this grill and turn it into an island insert - asked March 11, 2022, 3:07 pm
A:Yes. You'd simply just need to remove the side shelves from the side of the grill and slide it into the opening. If you'd like a built-in style where it's just the head of the grill, you'd have to purchase the built-in model of this grill, seeing as this model is connected to the grill cart and cannot be removed. Thank you!